GoatVPN
GENERAL

Privacy Policy

Effective date: November 15, 2023

Last modified date: November 15, 2023

1. Introduction

1.1. GoatVPN is committed to protecting your privacy and ensuring the highest level of security for your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

1.2. By using GoatVPN, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please discontinue the use of our services.

1.3. GoatVPN operates under the jurisdiction of Saint Kitts and Nevis. Any disputes regarding privacy will be handled according to the applicable laws of this jurisdiction.

2. Information We Collect

2.1. GoatVPN collects only the minimal amount of information necessary to operate our services effectively. This includes:
- Account information (such as email address for authentication purposes)
- Payment information (processed securely by third-party payment providers)
- Minimal anonymized diagnostic data to maintain service stability and security

2.2. GoatVPN does not collect or store any logs related to user activity, browsing history, connection timestamps, IP addresses, or any other data that could compromise user privacy.

3. How We Use Your Information

3.1. The information we collect is used exclusively for:
- Managing user accounts and authentication
- Processing payments securely
- Providing customer support and troubleshooting
- Ensuring the security and performance of our services

3.2. We do not sell, rent, or share user data with third parties for advertising, tracking, or any other purpose unrelated to service operation.

4. Data Security Measures

4.1. We implement industry-leading security measures to protect user data, including:
- AES-256 encryption
- Secure VPN tunneling protocols
- No storage of identifiable user logs

4.2. Our infrastructure is designed to minimize the risk of data breaches by ensuring that sensitive user activity is never logged or stored.

5. Third-Party Services

5.1. GoatVPN relies on third-party services for:
- Payment processing (e.g., credit card and cryptocurrency transactions)
- Email communication for support and notifications

5.2. These third-party providers may collect and process data according to their own privacy policies. We recommend reviewing their policies separately.

6. User Rights

6.1. Users have the right to:
- Access, modify, or delete their account information
- Opt-out of non-essential communications
- Request data deletion, where applicable

6.2. To exercise these rights, users may contact our support team.

7. Data Retention Policy

7.1. GoatVPN retains only essential account information while the user maintains an active subscription.

7.2. Upon account deletion, all associated data is permanently removed from our systems.

8.1. GoatVPN operates in compliance with the laws of Saint Kitts and Nevis. We do not store logs that could be used to identify users.

8.2. In the event of legal requests, we can only provide minimal account-related information, as we do not retain browsing or activity logs.

9. Changes to this Privacy Policy

9.1. We may update this Privacy Policy periodically. Any changes will be reflected on our website.

9.2. Continued use of GoatVPN services after changes to this policy indicates acceptance of the updated terms.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through GoatVPN’s official support channels.

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