GoatVPN
GENERAL

Terms of service

Effective date: November 15, 2023

Last modified date: November 15, 2023

Welcome to GOATVPN!

1. Introduction

1.1. Welcome to GoatVPN. These Terms of Service ("Terms") constitute a legally binding contract between you ("User") and GoatVPN, a company registered in Saint Kitts and Nevis, governing the use of our virtual private network (VPN) services.

1.2. By accessing and using GoatVPN's services, you fully agree to these Terms. If you do not agree, you must immediately cease using the services.

1.3. GoatVPN may modify these Terms at any time by publishing an updated version on our website. Continued use of the services after an update constitutes acceptance of the changes.

2. Definitions

2.1. "Services": Refers to access to the VPN network provided by GoatVPN, including applications, servers, and associated infrastructure.

2.2. "User": Any individual or entity that accesses and uses GoatVPN's services.

2.3. "Account": Authenticated access to GoatVPN's services, managed by credentials provided by the User.

2.4. "Device": Any hardware used to access GoatVPN services, including computers, smartphones, and tablets.

3. Usage Requirements

3.1. To use GoatVPN services, you must be at least 18 years old or have legal authorization from a guardian.

3.2. You are responsible for maintaining the confidentiality of your login credentials and all activities conducted under your account.

3.3. Access to the services is provided exclusively for personal and non-commercial use. Sharing accounts or credentials is prohibited.

4. Subscription Plans and Payments

4.1. GoatVPN offers services on a subscription basis. You can choose from different payment plans as listed on the official website.

4.2. Payments may include applicable taxes and fees according to the User's country of residence.

4.3. Subscription plans automatically renew unless canceled by the User before the billing period.

4.4. If a payment fails or is declined, GoatVPN reserves the right to suspend or terminate access to the services.

5. Cancellation and Refunds

5.1. The User may cancel their subscription at any time directly in their account settings.

5.2. GoatVPN offers a 30-day money-back guarantee for new subscribers. After this period, refunds will not be granted unless required by law.

5.3. If a subscription is purchased through third-party platforms (such as the App Store or Google Play), refunds must be requested directly from the respective providers.

6. Prohibited Use and Restrictions

6.1. The User agrees not to use GoatVPN services for illegal activities, including but not limited to:
- Unauthorized access to networks or systems;
- Financial fraud, phishing, or malware distribution;
- Distribution of copyrighted material without authorization;
- Any activity that violates privacy, cybersecurity laws, or third-party rights.

6.2. GoatVPN reserves the right to suspend or terminate accounts that violate these Terms without prior notice.

7. Limitation of Liability

7.1. GoatVPN does not guarantee that the services will be free from interruptions, failures, or security vulnerabilities.

7.2. The User agrees that GoatVPN will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the services.

7.3. GoatVPN's total liability shall be limited to the amount paid by the User in the last 12 months preceding the event that gave rise to the claim.

8. Termination and Suspension

8.1. GoatVPN may suspend or terminate the User's access if any violations of these Terms are identified, without prior notice.

8.2. The User may terminate their account at any time. Termination does not entitle the User to refunds beyond the conditions set forth in the cancellation policy.

9. Applicable Law and Dispute Resolution

9.1. These Terms are governed by the laws of Saint Kitts and Nevis.

9.2. Any dispute between the User and GoatVPN should preferably be resolved through amicable negotiation. If no agreement is reached, the dispute will be submitted to the competent courts in Saint Kitts and Nevis.

10. General Provisions

10.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10.2. These Terms constitute the entire agreement between GoatVPN and the User, superseding any prior understandings.

10.3. The User agrees that all electronic communications, including emails and website notices, are valid and legally binding.

11. Contact

If you need support or have any questions about these Terms, please contact us via GoatVPN's official support.

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